Shipping Policy

Welcome to BBQHomeStore! We are committed to delivering your order quickly and safely.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Estimated delivery time:

• Germany: 5–10 business days

• Europe: 7–14 business days

• International: 10–20 business days

Please note that delivery times may vary due to high demand or external factors beyond our control.

Shipping Costs

We are proud to offer free worldwide shipping on all orders. No minimum purchase required.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package at any time.

Delays

BBQHomeStore is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. However, we will always do our best to assist you.

Incorrect Address

Please make sure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days after delivery. We will investigate and offer a suitable solution.

Contact Us

If you have any questions, please contact us at:
support@bbqhomestore.com